Kavitha Narayanan presented the paper titled “The Digital Transformation? A Study of Ola Auto“, authored with Onkar Hoysala and Janaki Srinivasan, at the Workshop on Bangalore’s ‘Great Transformation’: Land, Ecologies, Economies , Communities. It was organized by National Institute of Advanced Studies (NIAS), Bangalore during 24th-25th June 2016.
To explore new possibilities to solve some of the most pressing social challenges of the 21st century, this talk will explore the hybrid domain as an emerging institutional form to generate social innovation.
The shifting relations between states, markets, not-for-profit sectors, and technology shape the landscape for social innovation. The empowerment of low-income populations in India in particular, and in the Global South in general, as contributors of knowledge for social innovation promises developmental impacts that earlier efforts could not deliver. Particularly in the context of state failure to deliver services that fulfill the basic needs of citizens, collaborative governance can serve as an useful alternative to blend economic and social objectives by overriding organizational boundaries which were previously considered ideologically incompatible and, therefore, unbridgeable.